IndiGo Airlines

4/7
5147 Reviews

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5147 traveller reviews for IndiGo Airlines

Veena ramaul

Veena ramaul,
Tourist
1 Review

Seat was not comfortable

3 months ago

Seat was not comfortable and the behaviour of airhostess is not good . I asked veg sandwich and cold coffee after my first order but she did not come.

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Yajnanarayana kammaje

Yajnanarayana kammaje,
Tourist
9 Reviews

Much better service expected and customer friendly

3 months ago

1. At Lucknow, first of all the airport itself is not orderly, no system, no queue , not having lounge, no place to sit. 2. The boarding card mentioned Gate 3, the display showed Bangalore until we reached almost at the end of the queue . Suddenly display changed to Gate 2. 3 All people have to be rushed to line 2. 4 when we opened this topic, the ground staff starts shouting on us instead apologizing showing an arrogance and complacency with the staff or they are being put pressure. 5 When the flight is one hour delay, it is customary to mention that we apologise etc. NO mention of sorry, and every time when they land they say early landing to prove a point. Indian aviation sector has lot of hope on indigo but word of caution to improve attitude of employees and better improve systematic approach to get better relation with customers

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P a m s gulam mohamed

P a m s gulam mohamed,
Tourist
1 Review

Poor pre check-in planning and poor In-flight Food

3 months ago

Web check in done by us. Still Check in was unduly delayed. Long queue at x-ray . Of two x-ray machines available only one was operated and second one opened get late. This caused excessive rushing after check in. Also we ordered veg lunch on line. But they served very late and gave ssandwich saying the flight is going to land.

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Ankur saxena

Ankur saxena, Delhi,
Scout
4 Reviews

I have to consider again while travelling.

3 months ago

I am not happy with the way luggage was handled . Few people are having 2-2 bags and I noticed one family of 4 people having 7 cabin bags, whereas for me they allowed a single bag and that too of 5 kg only and because of that I need to pay extra money for 9 kg . I agree that there are some limitations with the kg but if your flight is allowing 2-2 bags and that too of more than 7 kgs for other passengers then how they didn't allow me and took extra money from me . I don't have any issue for paying for web check-in bags, however as a company you should fix same rules for everyone .

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Anil gaur

Anil gaur,
Tourist
1 Review

Good

3 months ago

I had booked meal on board but they served only from Madurai to Hyderabad and when the plane changed from Hyderabad to Delhi they did not. Please see to it. They could have charged double while booking if that was the case.

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Haresh kumar subudhi

Haresh kumar subudhi, Bhubaneswar,
Tourist
3 Reviews

Seat selection charge and baggage scanning line

3 months ago

Luggage scanning was too much longer line and entrance security taking long line web check in only middle seat free, seat selection is chargeable. Very very worst experience

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Jayesh jasani

Jayesh jasani,
Tourist
2 Reviews

Good experience, can be better

3 months ago

It took an approx 30 min for the food to reach us, in spite of me requesting 2 to 3 times. We were in row 23. For me and my family it was a long wait . Not a good experience. Otherwise rest was good. Got knowledge about pressure from one of the crew members, that it is not manually controlled, it's as per the design of the cabin and maintenance.

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Usha sharma

Usha sharma,
Tourist
1 Review

“Terrible”is the word and I’m

3 months ago

Terrible is the word. Flight was delayed by more than five hours at first and then another hour or so resulting in missing the two ferries booked to travel to Havlock from portblair according to the original and delayed schedule and loss of the booking in a resort in Havlock lending to financial loss of close to 35000 rupees to our family . No lounge was provided for The duration of the delay and the luggage was mishandled grossly. It’s high time that airlines should be held accountable for such inconvenience to the passengers

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Papanasam kalyana sundaram

Papanasam kalyana sundaram,
Tourist
1 Review

Worst airline ever. No more flying with Indigo.

3 months ago

Booked a flight for my parents who had the worst flying experience ever. Indigo delayed their flight numerous times and finally cancelled it and refused to provide accommodation for the night (as the next Indigo flight out of Chandigarh was the next day) alternatively the airline asked them to get to Delhi at their own expense to get another Indigo flight and after much argument finally provided them with a vehicle to get to Delhi and asked them to sit at the airport through the night and did not have the courtesy to provide even food. I am done with the low cost and even lower class airline. You cannot expect passengers to be inconvenienced and not compensate for inadequacies of your own.

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Jincy yohannan

Jincy yohannan,
Tourist
1 Review

Long travelling hours .

3 months ago

I booked my tickets way ahead so as to get a comfortable schedule at a suitable time . But at the itineary got changed, which troubled me a lot . I was suppose to travel in minimum time but with layover and halt it took me almost 18 hrs to reach my destination . Request you to please not to schedule the flights which can get cancelled at any point . I could have commute appropriately and comfortably if I can be assured of my plan.

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About IndiGo Airlines

Indigo Airlines

Indigo is the largest airline in the country in terms of market share. It has a fleet of 58 aircrafts under it. If booked in advance, flight tickets can be really light on your pocket. With 272 everyday flights, Indigo covers around 5 international and 26 Indian cities. A passenger can track his/her Indigo Airline PNR status on the airline's official website.

About Indigo

Indigo started operating in the August of 2006 and is a low costing private airline based in Gurgaon in northern India. The parent company of this airline is InterGlobe Enterprises and their headquarter is also situated in Gurgaon. The first Indigo flight flew from New Delhi to Imphal through Guwahati. Throughout its history, the airline has won a number of awards including the prestigious Skytrack Best Low Cost Airline Awards in Central Asia in the year 2010. Flights offered by Indigo are cost effective. Indigo Airline Ticket booking and Indigo Airline ticket cancellation can be done either on its official website or on any other flight booking website.

Indigo: Specialties and In-Flight Services

There are a number of in-flight services that are offered by Indigo Airways. Some of these are related to food and entertainment. Each passenger is allowed to carry one piece of cabin baggage that should not weigh over 8 kgs. More information related to Indigo Airlines baggage allowance can be obtained on the airline's official website. Indigo has successfully helped connect important cities of the world with Indian cities.

Routes and Destinations of Indigo

Some of the top destinations served by Indigo Airlines are Guwahati, Agartala, Jaipur, Ahmedabad, Patna, Kolkata, Kochi, Hyderabad, Trivandrum, Nagpur, Goa, Jammu, Bangalore, Pune and Chennai. The international destinations covered by Indigo are Bangkok, Kathmandu, Dubai, Singapore and Muscat. Popular Indigo Airlines routes of Indigo are the ones from Mumbai to Dubai, Chennai to Singapore, Bangkok to New Delhi and Kathmandu to New Delhi.

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