First good experience ; one of the we four passengers had lost air ticket on request your staff at outside counter retrieved immediately . . The bitter & avoidable experience happened on WEDNESDAY 21ST NOV. AT 9. AM AT BOARDING COUNTER, WITH REGARDS TO DIFFERENCE IN THE INITIALS OF MASTER SRINIDHI'S NAMES IN TICKET & PHOTO IDENTITY. SURPRISINGLY THOUGH WE TRAVELLED FRON be, LORE TO Dehradun & Delhi TO Chandigarh BY GO INDIGO ONLY& NO ONE BOTHERED US. THOUGH WE UNDERSTOOD THE MATTER WAS REFERRED TO SECURITY, EVERYBODY BEHAVED RUDLY AS IF A CRIME WAS COMMITTED !. IN BOTH NAME WAS SAME EXCEPT THE INITIALS . AFTER A ROUGH CONVERSATIONTHE CHILD WAS ALLOWED TO TRAVEL.