Firstly, we booked front seats, because comfort was important for a 78 year old lady, you people made us look like fools, there was no priority service although we booked it, we did not spend money for idiotic service you Neanderthals, and do return that money or else will we will go through in an extremely legal way
Despite doing a web check-in and having the boarding pass, it's ridiculous to wait 10-15 minutes in queue with check in luggage and even after being polite and a proactive traveller the attendant was rude in her behavior as if I didn't know my stuff . The seats were horrible. The spring could be heard.
Web check in with hidden pricing for good seats is a major turn off - needs to be clarified up front that window and aisle seats will cost more. For a budget carrier this could be a major decision point for consumers choosing between competitors.
Spice Jet has this cheap habit of conserving fuel by running the air conditioner at very low strength. Our flight was delayed by more than 25 minutes and we were waiting for clearance for take off. In the mean time the cabin started boiling in the Delhi heat and passengers started dripping with sweat and suffocating. There was also an uproar and one passenger went up to the front of the aircraft to have a word with the staff. I've experienced a similar incident with Spice Jet many years back when people got baked in the cabin during a delayed departure.
Without any reason flight schedule gets changed, this results in inconvenience in catching connecting flights. I have incurred a loss of RS. 5000 for the delay in flight against the scheduled departure. Passengers are forced to select paid seats otherwise they will be located seats in different rows. Such a pathetic attitude Spicejet has.
Vegetarian Meals are not available in your flight it's a very bad because your flights timing for departure and Arrival YOU see how can passengers managed time for his dinner soo please manage about this. Second think is that there are problems of check out time and check inn time it's a so difficult for passenger for hotel booking so if possible please change your flight steal. As like late-night 2. O5 from Ahmedabad to Bangkok departure. And 7. 30 pm Bangkok to Ahmedabad arrival. Thankfully your Naresh brahmbhatt.
Due to said Flight one hour late I have cancelled my trip of same date. Details are as under : . . Flight : SpiceJet. Flight from Jaipur to Ahmedabad. R7NB4P. Departing at 18:30 on 17 Aug 2018. Regards ,. Anil
I was travelling with my 3 month old baby, which I am sure the airline staff was aware of. Instead of giving a preference of a seat in the front (which let me tell you was done earlier when I traveled with my baby when he was 1 month old, the check in staff compelled me to buy the Spice Max not leaving me with any option. The only option they created for me was to have me, my wife and mother sit separately very clearly knowing we are travelling together. Nonetheless I agreed to donate an additional 3000 rupee to Spice to get 3 seats together and was assured a priority status for baggage handling etc. Not much to my surprise Ms Lavanya at the Check in a desk in a Bangalore assured me that all my bags would be tagged on priority however out of the 5 bags I checked in only 2 reached in time and balance came in at their own sweet will as they were not tagged on priority unlike the assurance and push sale done. The airport representative in Ahmedabad ‘literally’ just represented with an apology making NO attempt to help or assist knowing and seeing I have a 3 month old baby. He did not put in any effort to help rather questioned me to show my boarding pass to ascertain if I have 5 bags, funny but I had no option but to deal with it. Lame response I get from him - I will speak to my boss. Did not ask me for my name nothing and just a shallow excuse to get out of the situation. So not sure he would speak to whom about what . . The crew on board this aircraft was least bothered about the well being of the entire aircraft but a few - reason being the ladies decided to switch off the AC twice during the 2 hrs journey compelling me to ask them to switch back on unaware of the fact that in a packed aircraft it’s difficult to breathe the dry warm air after a point in time. Ridiculous is an understatement to say the least as they stated some passengers are feeling cold, I mean it’s basic courtesy and sense to ask the passengers who are feeling cold to shut their vents or increase the temperature and not leave the other passengers suffer for a few by turning off th AC. On requesting them to switch on the AC on both occasions what we got were unpleasant looks which were uncalled for. It would be relevant if you can at least share this feedback to help you to improve else this would be one long note from a traveler who was troubled in one of your flights you could care less about. P. S - I am not writing to you to express displeasure but to tell you that paying is not a problem but the sheer responses and recovery is what makes it count and leaves us meaningful in our customers perspective Puneet Sharma - 9930404535
Spice jets hand luggage policy should be reviewed. I had hand luggage of 7kg bag and backpack with my lap top and charger. They made me to pay Dhs. 120/- saying that I have excess luggage of 2kg. They say 7 kg hand luggage is inclusive of laptops I won't prefer spice jet in future if they continue this policy
On 16th august my pnr no. Eycp3t, flight no. Sg 705 seat no. 31f: there is lot of bad smell coming from lavatory which is near to my seat. On 17th august my pnr no. B5wqwv, Sg1093, seat no. 19d. Again my seat near by lavatory and nearby my seat there is lot of cobwebs laying. Lot of bad smells come out from lavatory. I feel most uneasy and uncomfortable. Flight inside crew feels very hurry manner. Why they are moving in the flight in hurry ?. Answer is zero. It is my feeling only. Don' t be aggregate. Stopping of bad smell coming from lavatory is imperative in the flight. I hope to solve the problem.
SpiceJet, a low-cost airline based in India, is owned by the Sun Group. The airline is one of the biggest players in the Indian domestic airline industry. SpiceJet's fleet includes Boeing 737-800s, Boeing 737-900ER and Bombardier Q400 aircrafts. Travellers can book tickets online, get details related to flight availability, flight status, SpiceJet's PNR Status and flight schedule on the official website of the airline.
The corporate office of Spicejet is situated in Gurgaon while the registered office is located in Chennai. SpiceJet airline started its operations in May 2005. The airline offers cargo services along with passenger service. If a ticket is cancelled, some amount is deducted as per SpiceJet's Cancellation Policy.
SpiceJet : Specialties and In-Flight Services
SpiceJet offers in-flight services related to entertainment, reading and food. SpiceJet also has its official in-flight magazine called SpiceRoute, which is available on board for all passengers. The airline offers a combo offer called the SpiceJet MAX, which offers passengers seat preference while booking, a choice of meal on board and priority check-in at the airport. According to SpiceJet's Baggage Allowance rules, it permits 20 kg of checked baggage per passenger.
Routes and Destinations of SpiceJet
SpiceJet has flights connecting close to 35 domestic destinations as well as 2 international destinations including Colombo and Kathmandu. The domestic destinations served by SpiceJet include Vizag, Nagpur, Agartala, Chennai, Coimbatore, Delhi, Ahmedabad, Bagdogra, Bangalore, Goa, Guwahati, Jammu, Kochi, Kolkata, Madurai, Hyderabad, Jaipur, Mumbai, Srinagar, Varanasi, Pune and Nagpur. Some popular SpiceJet routes include New Delhi to Kathmandu, Dubai to Mumbai, Ahmedabad to Dubai, Chennai to Colombo and New Delhi to Guangzhou routes.