SpiceJet

5/7
984 Reviews

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984 traveller reviews for SpiceJet

Hemang doshi

Hemang doshi,
Tourist
2 Reviews

Delay as it happened many times before as well

Today

1st of all flight delay and then on top of that display board showing older time not updated. Height is no one From airlines there to help the passengers. Most of the passengers were worried and roaming here and there since the board displayed it on time ie 20. 40 and status was boarding whereas it was reschedule to 21. 25.

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Manasi sapre

Manasi sapre,
Tourist
1 Review

Need Improvements in customer satisfaction

Yesterday

AC temperature was too high, there was no air for breathing
Lot of turbulence and flight landed late reason not known
Mic was not working properly no instructions of outside temperature and all were given

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Shelly gupta

Shelly gupta,
Tourist
1 Review

Horrible customer experience

Yesterday

SpiceJet needs to revise its baggage policy based on industry standards. A normal bag itself ways over 2-3 kgs and if a person is travelling internationally they will have over 15 Kgs. The current policy is complete scam. I will neither take SpiceJet again or recommend any of my friends.
I paid for priority seating and had bad cough. As part of the deal I was allowed only one drink and one food item. I requested tea and they said I have to pay. What has SpiceJet stooped to - such low standards that you cannot even offer an extra tea. Tea, coffee, soft drinks and water should be normal and allowed at no charge on any flight. It was not that your prices are low. You have significant ticket prices and then add a tremendous amount of baggage fees and still the service is poor.

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Tapas sen

Tapas sen,
Tourist
1 Review

WORLD'S WORST FOOD EXPERIENCE-ALWAYS (not justyday

Yesterday

Spicejet has the WORLD'S WORST FOOD CHOICE. Even simple SANDWICHES were not available. And when asked, I was told Sandwiches ARE ONLY FOR PREBOOKED MEALS. Please book in advance if you want sandwiches.
The Coffee was very sad. Unlike the dilightful Cappucino available in say Indigo.
In the past, even after precooking a meal, the experience was pathetic.
THE ENTIRE FOOD EXPERIENCE ON SPICEJET REALLY KILLS ITS REPUTATION.

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Anita sinha dixit

Anita sinha dixit,
Tourist
1 Review

Poor experience due to stink & conduct of crew

Yesterday

Recently I travelled in your SG741 flight to Patna from New Delhi on 23. 08. 2017 on seat no 31F which was in the last but one row. I was highly disappointed with your services for two reasons. First it was stinking like a Public toilet for the reasons best known to you and secondly I asked for some water and your staff took about 35 minutes to give me a small glass of water that too on being reminded 4-5 times to all the crew members. Even when they started providing water they ran straight towards front seat without bothering that someone has been kept waiting for so long. I am bringing this to your notice late because today I was going to book another ticket then my last journey memory reflected and I decided not to select your airline.

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Inderpreet kaur

Inderpreet kaur,
Tourist
1 Review

Poor Trained Staff and Stupid Luggage policies

2 days ago

The spicejet personnel was not aware of baby Pram policies and had to confirm from others when we said prams are not weighed. Also we did not have cabin baggage for 3 tickets however our we were above by 7 kgs for the check in baggage. We were asked to pay the extra kilos and in the end we had to make one hand baggage so that we can get below 45 kgs. When the entire luggage is suppose to go in the same plane why give the customers the pain. Plus my wife was pregnant and that even was not considered all you wanted at all the time was money. You lady came to ask if my wife was expecting and went away I do not know what she did with the information. This was not a pleasant experience with spicejet. Plus the web check in process was pathetic too the app encountered an error and seat selection was again paid I could not even select 3 seats for my family. In the end pathetic experience. Thank you Spicejet

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Nitish sharma

Nitish sharma,
Tourist
1 Review

Worst experience

2 days ago

I have booked spice max seat for Rs 2000/- additional, and I havenít got any bill for it and moreover they bluffed by toggling the fact that they canít provide me the original bill. In future I will make sure that I will not travel with spicejet, and you people should make concern with this fact.

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Shreya ramakrishnan

Shreya ramakrishnan,
Tourist
1 Review

+ Good aircraft, crew and food. - Aircraft mainten

2 days ago

Initially missed the Flight by reporting 25 mins before departure, due to heavy rains in Delhi. They accommodated me in the next flight SG472. But lot of money was charged. I would have appreciated a kinder gesture. SG472 got delayed by more than 30 mins initially and later, after sitting in aircraft for more than 60-90 mins, the Flight was cancelled due to technical reasons relating to the aircraft. Eventually we reached Hyderabad at 2. 30 am in the night. Will spicejet be kind enough to refund as much as they can as a goodwill gesture? Otherwise, very pleased with aircraft, flight crew. Particularly want to compliment Kritikapriya who took care of us very well with a cheerful disposition. She was ably supported by Shivani, Aakansha, Mahvish.

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Ashok illur

Ashok illur,
Tourist
1 Review

Regretting for booking with spice jet

2 days ago

I was astonished when they told me that the flight is cancelled. No proper communication. I had to book another flight at the last moment prices. To book another flight I had wait 10 minutes to get signed out of airport

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Priya kale

Priya kale,
Tourist
1 Review

Will NEVER FLY or RECOMMEND SPICEJET - Baggage fee

2 days ago

Given it is an international flight, the baggage weight allowed is unfair. I was transiting from New York via Bangkok to Mumbai. I booked a flight on Spicejet and I ended up in a very stressful situation when security wouldn't chekc in my second bag, as check in luggage because the weight allowed was only one bag of 20 kg, when international flights generally allow 2 bags of 23 kg. To add to that the extra baggage price was ABSOLUTELY UNREASONABLE. Over $100 - about 9500 Bath for 25 KG for one extra bag? To add to it they would not accept a credit card. Only option was cash and I was not carry that much cash on me. After a long hassle I was finally told I could leave a bag in the locker. So I had to ask someone to come pick up a bag for me the next day. Aside form the incvenience caused to someone else and me on my flight. Now I have a bag in Bangkok and no way of bringing it here. I understand you have small airlines but the baggage rules need to be more upfront - also you should accept cards at check in. And the extra baggage fees are ridiculously grossly exorbitant - and need to be reduced.

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About SpiceJet

SpiceJet

SpiceJet, a low-cost airline based in India, is owned by the Sun Group. The airline is one of the biggest players in the Indian domestic airline industry. SpiceJet's fleet includes Boeing 737-800s, Boeing 737-900ER and Bombardier Q400 aircrafts. Travellers can book tickets online, get details related to flight availability, flight status, SpiceJet's PNR Status and flight schedule on the official website of the airline.

About SpiceJet

The corporate office of Spicejet is situated in Gurgaon while the registered office is located in Chennai. SpiceJet airline started its operations in May 2005. The airline offers cargo services along with passenger service. If a ticket is cancelled, some amount is deducted as per SpiceJet's Cancellation Policy.

SpiceJet : Specialties and In-Flight Services

SpiceJet offers in-flight services related to entertainment, reading and food. SpiceJet also has its official in-flight magazine called SpiceRoute, which is available on board for all passengers. The airline offers a combo offer called the SpiceJet MAX, which offers passengers seat preference while booking, a choice of meal on board and priority check-in at the airport. According to SpiceJet's Baggage Allowance rules, it permits 20 kg of checked baggage per passenger.

Routes and Destinations of SpiceJet

SpiceJet has flights connecting close to 35 domestic destinations as well as 2 international destinations including Colombo and Kathmandu. The domestic destinations served by SpiceJet include Vizag, Nagpur, Agartala, Chennai, Coimbatore, Delhi, Ahmedabad, Bagdogra, Bangalore, Goa, Guwahati, Jammu, Kochi, Kolkata, Madurai, Hyderabad, Jaipur, Mumbai, Srinagar, Varanasi, Pune and Nagpur. Some popular SpiceJet routes include New Delhi to Kathmandu, Dubai to Mumbai, Ahmedabad to Dubai, Chennai to Colombo and New Delhi to Guangzhou routes.

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