The flight was delayed. Indigo continues to be arrogant and never accept that the flight is delayed. To top it all, people were made to stand in queue even before incoming flight touched runway. To add to insult, indigo staff started engaging waiting passengers by checking their boarding passes for no reason !!! Sheer arrogance . Passengers were made to board the bus and bus reached aircraft even before alighting passengers were still not off the aircraft. Bus was made to wait till flight was cleared and shabby 10 min cleaning was carried out before boarding Mark this : Indigo has become too big and too arrogant. Poor attitude and badly maintained aircraft are formula for waiting disaster . . Decline will start soon.