Mumbai to Chennai by Flight

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Paresh nissar

Paresh nissar,
Tourist
12 Reviews

Nice Journey

3 weeks ago
Mode of Transport: Flight

The airport facilities are good but this airport needs an Upgradation Urgently. It lacks the latest check-in facilities and security measures and I m quite surprised by this because Chennai is a metro city.
Service is good but I wonder if this airport can handle large no of passengers. It will slow down considerably.
No inflight entertainment in the flight as Indigo is a budget airline.

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Madampath rakesh

Madampath rakesh,
Tourist
3 Reviews

OK experience

Jun 7, 2016
Mode of Transport: Flight

OK experience, departed and arrived late by 10 minutes each. The flight was expensive as I paid 7k for a 2 hr journey and there was no food served. The flight attendants were a bit racist for the fact that while on-board I heard a person who was sitting in the emergency exit seat that knowledge of Hindi or English was mandatory. I took this as a racist comment because the attendant specifically went to that person who looked shabby and told this information.

Is it an IATA rule that knowledge of a language is mandatory to sit in emergency exit path? If yes, this should be informed while issuing the tickets and not while the passenger is on-board.

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Lakshmi R

Lakshmi, Mumbai,
Tourist
1 Review

Harrowing JetLite check in experience at Mumbai

May 30, 2016
Mode of Transport: Flight

The overall travel experience would have been good, if not for the harrowing experience at the JetLite check in counter because of a rude, inconsiderate, haughty check in staff named Ms. Fathima. We had done our web check in the afternoon and reached the airport around 11pm and reported at the check in desk around 11:05 to 11:10 pm. The lady at the counter advised us to get the mango basket wrapped with plastic and directed my husband to the designated area. In the meantime, she made some calls at the boarding gates and just because they chose to print out the passenger/luggage list the lady at the counter proclaimed that we can't be allowed to fly as the luggage list has been generated and our baggage cannot be checked in.

She spent 10-15 minutes arguing and asking us to get our tickets reissued at the Jet Airways reservation office. I kept requesting the lady to direct me to her senior but she wouldn't relent. And finally when her colleagues showed me the Senior and I spoke to the her (Ms. Stacy) she allowed us to board the flight and issued the boarding pass but with the condition that we carry the luggage as cabin baggage. Imagine taking a 11 kg mango basket and two cabin baggage and rushing through the process of security check in the international airport for a domestic flight only to find that the escalator leading us to the boarding gate is not working. Then finally when we boarded the flight at 11:38 pm sweating profusely due to the mad rush and having to carry the two bags weighing 7 kgs each and the 11 kg mango basket, due to the inconsiderate and extremely rude attitude of the lady at the check in counter;only to notice that the flight scheduled for departure at 11:45 am took off only at 12:15 am.

I must add that the original flight time was 11:05 pm and we received back to back messages from Jet Airways starting from 9 pm informing us that of the rescheduled flight timings with three different departure timings.

I will never ever forget the rude lady at the check in counter and will always think twice before I choose Jet Airways whether flying domestic or international.

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Sampath Iyengar

Sampath, Mumbai,
Tourist
1 Review | 3 Views

Changing the date and time costed me 13000 extra

May 13, 2016
Mode of Transport: Flight

Its really sad when we get fleeced by the operators to change the date of the ticket. We had to cancel the tickets and had to book new tickets each costing 6500 total 13000 on way. There should be some humanity left both in Makemytrip & Jet airways for the prices.

We rebooked on the same airline and tickets were available and the flight was empty so we were penalised for the same total loss 13000/- plus 6500 on the return ticket loss 20000 is a big sum of money.

I think I will book with my normal travel agent instead of losing money on Makemytrip.

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Bala Iyer

Bala, Dombivli,
Connoisseur
12 Reviews | 2 Views

A delayed beginning to a journey

May 10, 2016
Mode of Transport: Flight

The spicejet flight which was supposed to take off at 7.00am from Mumbai was delayed by a good 50 minutes, causing a change to all the plans. The flight journey was smooth, but then I think punctuality is a must when it comes to Morning flights, as all the programs are planned based on the flight timings.

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