JetLite

The overall travel experience would have been good, if not for the harrowing experience at the JetLite check in counter because of a rude, inconsiderate, haughty check in staff named Ms. Fathima. We had done our web check in the afternoon and reached the airport around 11pm and reported at the check in desk around 11:05 to 11:10 pm. The lady at the counter advised us to get the mango basket wrapped with plastic and directed my husband to the designated area. In the meantime, she made some calls at the boarding gates and just because they chose to print out the passenger/luggage list the lady at the counter proclaimed that we can't be allowed to fly as the luggage list has been generated and our baggage cannot be checked in.

She spent 10-15 minutes arguing and asking us to get our tickets reissued at the Jet Airways reservation office. I kept requesting the lady to direct me to her senior but she wouldn't relent. And finally when her colleagues showed me the Senior and I spoke to the her (Ms. Stacy) she allowed us to board the flight and issued the boarding pass but with the condition that we carry the luggage as cabin baggage. Imagine taking a 11 kg mango basket and two cabin baggage and rushing through the process of security check in the international airport for a domestic flight only to find that the escalator leading us to the boarding gate is not working. Then finally when we boarded the flight at 11:38 pm sweating profusely due to the mad rush and having to carry the two bags weighing 7 kgs each and the 11 kg mango basket, due to the inconsiderate and extremely rude attitude of the lady at the check in counter;only to notice that the flight scheduled for departure at 11:45 am took off only at 12:15 am.

I must add that the original flight time was 11:05 pm and we received back to back messages from Jet Airways starting from 9 pm informing us that of the rescheduled flight timings with three different departure timings.

I will never ever forget the rude lady at the check in counter and will always think twice before I choose Jet Airways whether flying domestic or international.

Excellent service as always. Great food. Travel was from Mumbai to Raipur and on time as always. Hassle free boarding process. Inflight services were excellent. Raipur airport is little far from city but good connectivity. Raipur new airport is well designed and highly spacious.

The Jet provides cheap but comfortable flights from Kolkata to Jammu from where you can take a car and reach Pahalgam. The flight was good. The service was prompt. Except a few bumps due to the bad weather, the overall experience was quite satisfying. And most importantly the flight was bang on time.

Food was available but was not complimentary. However complimentary drinking water and refreshments were provided by the flight authority.

Overall, a good and hassle-free journey.

I travelled from Delhi to Jodhpur by air and then by taxi to Jaisalmer. As everyone knows the Delhi airport is excellent. The airline was Jet Airlines and the plane was propeller plane. Flight was smooth. Jodhpur airport was good in appearance but lacks amenities. Travel from Jodhpur to Jaisalmer was by taxi and it took around 6 hours.

First travel by flight in my life and it was memorable one, yes it was. We thoroughly enjoyed our journey and had a great experience. The flight wasn't delayed and made us reach Kolkata on time. The airport service of Lucknow was also awesome, it was equipped with all the facilities, food court with a reasonable price. The crowd was handled properly. Well Kolkata airport - this airport was good, so huge, clean and amazing.

The flight was comfortable and ontime. The staff was very courteous and helpful. Had a good flight and reached on time. I feel Jet is a very reliable and comfortable airlines. The in-flight entertainment is good. The cabin crew is helpful and always smiling.

Satisfactory from Bhavnagar Airport to Bombay Airport and we could get time to visit Marine Drive, Gateway of India and Haji Ali during our visit and then we finally returned back to Mumbai Airport to go to Goa. It's cheap with meals on flight from Mumbai to Goa is a surprise for us. It's scheduled and very comfortable.

My travelling with JetLite was of normal standard tour. Allotment of seats were not proper. Many people from the same families have allotted seat very far and people were looking for exchange of seats. They have also provided breakfast which was included in the fare on the occasion of 15th August.

There are no direct flights to Patna from Hyderabad, the flight was via Kolkata and in return it was via New Delhi. Selected single PNR ticket hence the travel was hassle free, comfortable and smooth. Check-in was quick at Hyderabad Airport (RGIA) and arrival was also good at Patna Airport.

I have chosen the JetLite flight service because the flight service was good, cheap rate and in-flight service was also good. At Patna Airport we have a small lounge for waiting passengers, a small cafeteria, and no taxi services available.

At Bangalore Airport, they have very well settled modern type airport of India.

In JetLite flight, services are very good; all crew members are punctual and co-operative.