Jet Airways

4/7
2720 Reviews

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2720 traveller reviews for Jet Airways

Kn krishnam raju

Kn krishnam raju,
Tourist
1 Review

Nice experience, better if these maintained

Yesterday

Thanks for the snack provided on air It is better if you are able to provide worm water when asked Unable to have a pleasant view through windows as it is oily .

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Randhir singh

Randhir singh, Jaipur,
Tourist
1 Review

Jet airways inconciderate, intitled, incompitent.

2 days ago

It waas shocking the behavior I experienced by the jet airways staff at Jaipur on the19th of August 2018. My 15month year old child, and my wife were to travel to Delhi and onto Kathmandu that day, we were overweight and the amount quoted by them was ridculous, something like 30 dollars a kilo after which we asked them to remove one baggage we could leave behind. They told us that it was already int he flight and that we could not return it, their continuous back and forth from the check in cunter to their office within the airport took a ridiculous hour, we were told to wait while they figured something out. After waiting for an hour and realizing that we were about to miss the next flight as well, I approached the staff, and they looked at me like I was an idiot, seemed they had forgotten I was to be helped, allt he while with my infant child. After confronting them of their disregard for travellers, I was further shocked to see the employees in their office bantering and laughing away and playing ont heir phones while I was standing there with my child and wife, we had to cancel the flight and go by taxi to Delhi to catch the evening flight by Nepal airlines.

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Dheeraj sharma

Dheeraj sharma,
Tourist
1 Review

All and all good

2 days ago

All was good, can give some hot options in food and maybe add some dessert . . As for my baggage had asked for putting a lock, but wasn't there and my baggage was wet on the top

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Imran syed

Imran syed,
Tourist
1 Review

Time taking check-in process.

2 days ago

Check-in process was really tedious. We had reached the airport at approx 12:30 for the flight scheduled at 2:25 am. We had already done the web check in, but needed to check-in a bag in luggage. For which there was no dedicated "luggage check-in only" counter like other airlines. It took us a whole hour to get that done. From what we understood, the computer systems at the check-in counter were not working. A lot of passengers were suffering due to this. Few passengers even blasted at the crew, which was well deserved . . Our boarding time was approaching so we were moved from domestic to international counter, but that did not help much either. When we finally got our luggage checked in, the tag would not print and we had to move to another counter. The staff on second counter informed us the luggage was already checked in, so we went about explaining the printing issue which I suppose she should have been aware of. There has to a little bit of coordination I would assume. Nevertheless, apart from the check-in process rest of the flight was good. We even arrived at Mumbai airport before time. And I would like to appreciate the crew for that.

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Sandip das

Sandip das,
Scout
4 Reviews

Could be way better.

2 days ago

The food was served very late. My kids wanted . Cup noodles, but due to the slow pace of the service, the noodles was served late and we were still eating, when we were about to land. This attendant named Gauri was giving various excuses, which was irrelevant. She should do less explaining and concentrate on serving the food.

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Ashutosh parida

Ashutosh parida,
Scout
6 Reviews

Degrading Flight Services day by day

2 days ago

Flight Attendant ( Shoib) is the reason for my rating as 1 absolutely rude and didn't know the meaning of customer service, he needs the learn how to smile and speak . Call me for more information if required.

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Lalit harigovind mehta

Lalit harigovind mehta,
Tourist
1 Review

Will think 10 times before travelling with jet

2 days ago

Was travelling to Manchester with a layover at abu dhabi . The flight 9W 584 was very cramped with the least legroom I have come across and even being in 2018 had no entertainment system which was a shock it should learn from their competitors like emirates, or even turkish .

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Apurva shah

Apurva shah,
Tourist
1 Review

Not very good

2 days ago

Jet checking counter was pathetic. They did not know the rules and literally harassed us for couple of Kg extra luggage in total out of 3 bags. No understanding and flexibility.

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Meeth tariang

Meeth tariang,
Tourist
1 Review

The staff are always helpful but Food is bad.

2 days ago

I have traveled by jet quite regularly and I am an old and loyal customer. But the last few flights with Jet Airways isn't as pleasant as before, especially the food served.

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Ashok Gupta

Ashok, Vadodara,
Tourist
17 Reviews

Inflignt experience

3 days ago

The flight in early morning from Vadodara is convenient for landing in Mumbai since you get whole day for the visit. Though the journey period is short, the seats are not comfortable. The vegetarian food served in the flight is average. The GVK Business lounges at Mumbai International Airport is great. The return flight from Mumbai in evening is mostly late resulting in inconvenience.

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    • Jet Airways
    • Vadodara
    • 5/7
    • Mumbai
    • 6/7

About Jet Airways

Jet Airways

Jet Airways is an airline owned by Naresh Goyal. It is the second largest Indian airline based in the commercial capital of India, Mumbai. It operates flights to around 76 destinations across the world. Headquartered in Mumbai, Jet Airways has offices in Delhi, Bangalore, Kolkata, Pune and Chennai. The airline also has a presence in Belgium. When a ticket is booked, each passenger is assigned a Jet Airways PNR number. This helps passengers find the status of their respective flight.

About Jet Airways

Jet Airways began commercial operations on May 5, 1993. It expanded into international territory in March 2004, with its first international flight between Chennai and Colombo. The airline is listed on the Bombay Stock Exchange. In April 2007, Jet Airways announced to buy-out Air Sahara. The airline was bought over and rebranded as a low-cost carrier service called JetLite. In case a passenger has booked a flight ticket and wants to cancel it, he/she can visit the official website to cancel. Money will be refunded according to the Jet Airways Cancellation Policy.

Jet Airways : Specialties and On Flight Services

Jet Airways has a number of inflight services including JetScreen and SkyCafe, which have won international awards. While JetScreen offers in-flight entertainment to the passengers, the latter offers food options to passengers. The baggage allowance of a passenger on Jet Airways depends on the cabin and JetPrivilege membership tier. The airline also has a 'baggage allowance calculator' to help passengers understand the right amount of luggage they can carry. For more details on Jet Airways baggage allowance rules and regulations, visit the official website of Jet Airways.

Routes and Destinations of Jet Airways

The airline covers 21 international destinations as well as 52 domestic destinations. Jet Airways has flights that connect countries across the continents of Europe, North America and Asia. he airline also connects international destinations including Bangkok, Brussels, Abu Dhabi, Bahrain, Colombo, Dammam, Dhaka, Doha, Jeddah, Johannesburg, Dubai, Hong Kong, Kathmandu, Kuala Lumpur, Kuwait, London Heathrow, Milan, Riyadh, Sharjah, Muscat, New York, Toronto, Singapore, and Newark. Some popular Jet Airways routes include the ones from Mumbai to Dubai, New Delhi to Singapore, Kolkata to Bangkok, Dhaka to Kolkata and New Delhi to Hong Kong.

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