This was an exceptionally task being executed to bring my mother to Mumbai from Hyderabad. I am not a frequent traveller of Air india in domestic sector. She is 78 years old with multiple old age ailments and uses wheel chair. She insisted on air india as there is connection of boarding area directly to airplane. This was a major task for me - but air india staff have been amazing both in terms of service, advice and capability. They did not charge any amount for wheel chair as it had to be packed and we used the airlines wheelchair for security reasons. The attendant lady did not even take a tip from me which I found as a major surprise in india. Overall the staff helped us with all the processes and where exceptionally kind, warm and hospitable making this journey for me an amazing experience. So they have a convert now in me for domestic sector also for sure. Plus I did not realise they have business class seats also.