GoAir

5/7
187 Reviews

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187 traveller reviews for GoAir

Pratyush Soni

Pratyush, Mumbai,
Tourist
1 Review

Flight Delay & Rude Behavior of the Flight Staff

Nov 3, 2016

My Mumbai to Lucknow flight was on 28th Oct (G8-395) which got delayed by more than an hour.. First we all were seated on Gate 7, suddenly gate got shifted & no employee of Go Air was there to assist us.

No Apologies during the flight for the delay.

Bad hospitality from the flight staff, asked tissue for the sandwich multiple times, then she shoved the tissue box into my face.

My Return Flight was on 2nd Nov (G8-396), again a delay of 3 Hours, no Apologies, no response, a complimentary snack was arranged for the Go Air Passengers, in which, both the Patti & the Samosa was stale, got stomach ache immediately after that, the same was the experience of many of the passengers.

The flight which was scheduled to land around 8:30 pm, landed in Mumbai at 11:15 pm.

My Worst journey by air so far, never going to travel with Go Air again in my Life.

    • Airline name:
    • Boarding airport:
    • Rating:
    • Last airport:
    • Rating:
    • GoAir
    • Mumbai
    • 5.5/7
    • Lucknow
    • 1.5/7
Puneet Raajpal

Puneet, Mumbai,
Tourist
1 Review

Amazing

Oct 17, 2016

Too good. Amazing experience. Satisfying hospitality. On time. After service is awesome. In flight entertainment went really well. As far as food and beverages is concerned I am too satisfied with it. Also, the check in process and boarding process hassle free really. I did not had to wait for my luggage.

    • Airline name:
    • Boarding airport:
    • Rating:
    • Last airport:
    • Rating:
    • GoAir
    • Chandigarh
    • 7/7
    • Mumbai
    • 7/7
Jatinder Tetarwal

Jatinder, Mumbai,
Tourist
4 Reviews

Back To Mumbai

Oct 1, 2016

Best time to be in Mumbai with awesome weather and The Navrartri season. You will see groups dancing with their pilgrims and welcoming goddess. Streets are different than usual and filled with decorations and excitement.
As the flight doors open you can sense there is something different with usual Mumbai's humid weather with cool breeze welcoming you. City is running as it does all the time.
Come out on streets and you will see so many umbrellas opened up and everybody seemed to be transformed into different mode and got ready to face rains. Auto Rikshaws are all covered up. Food stalls are all covered up. Even two bikers have added the required gadgets to save their rides from rain and riding safe along with enjoyment.

    • Airline name:
    • Boarding airport:
    • Rating:
    • Last airport:
    • Rating:
    • GoAir
    • Chandigarh
    • 3/7
    • Mumbai
    • 5.5/7
Jayashree Shinde

Jayashree, Mumbai,
Tourist
2 Reviews | 1 View

Pathetic service

Sep 16, 2016

Firstly the flight got delayed for 40 mins. Later it was delayed again for 20 mins and so we were sitting around waiting for the boarding to start. Finally it did, but they had us rushed so badly that we had to literally run all the way from boarding area to the plane. They even threatened that they will off load us and there was this rude officer at gate H. GoAir staff needs to learn to be a little Co-operative and polite. They need to understand that the flight was delayed but we were there way before time. Never travelling with GoAir again.

    • Airline name:
    • Boarding airport:
    • Rating:
    • Last airport:
    • Rating:
    • GoAir
    • Goa
    • 2.5/7
    • Mumbai
    • 7/7
Lynette joel Dsouza

Lynette joel, Mumbai,
Tourist
2 Reviews

Travelled For The First Time By GoAir!

Sep 15, 2016

The journey was good, the flight was on time, the staff were very cooperative. Was travelling with group so we enjoyed the journey.

We loved the view as we were nearing Chennai, the pilot was too good. He helped us to reach before time.

Seats were comfortable!

    • Airline name:
    • Boarding airport:
    • Rating:
    • Last airport:
    • Rating:
    • GoAir
    • Mumbai
    • 7/7
    • Chennai
    • 4/7
Sai krishna j

Sai krishna j,
Tourist
2 Reviews | 2 Views

Pathetic Service by GoAir

Sep 7, 2016

We chose GoAir as it was giving the best price in the market, we thought the service would be good.

The airlines are not ready to look after the security concerns of passengers.

We have not travelled on this trip but we will never travel in it again as they are least bothered about passenger and his safety.

    • Airline name:
    • Boarding airport:
    • Rating:
    • Last airport:
    • Rating:
    • GoAir
    • New Delhi
    • 4.5/7
    • Leh
    • 5/7
 asif aslam

asif aslam,
Tourist
5 Reviews | 1 View

First time flyer.

Aug 20, 2016

Though it was my first time to travel by flight, I was bit afraid and hesitated to take flight but I gather the courage and moved on.
First of all sincere thanks to MakeMyTrip in providing best low cost flight options to ease my travel.
Experience was amazing and the view from plane in the sky to ground was inspiring. Through all my journey tenure I was always looking through the space from the window and enjoying every bit of my journey.

    • Airline name:
    • Boarding airport:
    • Rating:
    • Last airport:
    • Rating:
    • GoAir
    • New Delhi
    • 7/7
    • Bangalore
    • 7/7
Abhirama Sarepaka

Abhirama, Chandigarh,
Tourist
1 Review

Smooth.

Aug 2, 2016

The pilots of the flight were very professional and what made me feel wonderful is the smoothness of the landing at Mumbai Airport. Being an aviation buff .. It important for me to feel wonderful about take offs and landings. GoAir Pilots ensured that the landing at Mumbai was as smooth as silk. Not a single bump or jarring.
The flight left Chandigarh on time and arrived above Mumbai airspace ahead of time. The cabin crew was very courteous and warm while maintaining a very degree of professionalism.
I would recommend GoAir to all my fellow travelers especially the ones who are Aviation enthusiasts.

    • Airline name:
    • Boarding airport:
    • Rating:
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    • Rating:
    • GoAir
    • Chandigarh
    • 5/7
    • Mumbai
    • 6/7
Ashish Nayak

Ashish, Mumbai,
Tourist
4 Reviews | 2 Views

Mumbai - Bengaluru Flight (to and fro)

Jul 24, 2016

Mumbai to Bengaluru flight was on time. Flight was smooth and we got out at Kempe Gowda International Airport when the weather was at its best. Cool, refreshing. City Buses from Airport are blessing for passengers. We got into an AC bus. Traffic was very less as it was early Saturday morning (8:15 AM) We reached our destination before time!
Bengaluru to Mumbai flight had some teething issues. At Boarding time which was mentioned on the Boarding pass was not followed. We were told it will take little time to board. And finally when we were allowed there was nobody to take up the boarding copy which flight authority assistant always does before letting a passenger to board on flight. We waited for couple of minutes for this. Which flight was airborne there was somebody who needed medical assistance and it was duly announced if there are any doctors help the fellow passenger. It was not announced what was the issue with that passenger. Everything else was just fine. We landed pretty much on time.

    • Airline name:
    • Boarding airport:
    • Rating:
    • Last airport:
    • Rating:
    • GoAir
    • Bangalore
    • 6.5/7
    • Mumbai
    • 6/7
Sandeep Anand

Sandeep, Mumbai,
Tourist
3 Reviews

Bad Journey

Jul 3, 2016

I had my ticket from Lucknow to Mumbai with GoAIR at 12:35 PM. Firstly the flight was delayed by more than 1:30 min and reason given by ground staff is bad weather at Mumbai, on the other hand indigo and other flight was on time that also travelling to Mumbai.
Second their ground staff was so arrogant that they even can't listen or compromise on small things. They allowed only 15kg with each traveller (so low to earn money for over weight) and my suitcase was 17 Kg, 2 kg more, I politely requested them please allow this 2-3 times and I was surprised by their harsh reply and making uncomfortable comments making so annoying infornt of other. (I would also like to mention other flight like indigo, jet air always manage up to 3 kg over weight as per my past experience)
Third at the time of boarding, first they allotted gate no 4, then after some time announce for gate no 1 then again after some time they Announce gate no 5. All passanger was so annoyed by their service and in-proper handling of things.
May be their price are low but it better to spend some more to get good service and it a lesson for me and my family to avoid GOAIR (specially Lucknow sector) as much possible in near future.

    • Airline name:
    • Boarding airport:
    • Rating:
    • Last airport:
    • Rating:
    • GoAir
    • Lucknow
    • 0.5/7
    • Mumbai
    • 6/7

About GoAir

GoAir

GoAir is a low-cost airline based in India and is one of the biggest airline companies in the country. It has two centres, one is located at Mumbai's Chhatrapati Shivaji International Airport while the other at Indira Gandhi International Airport in Delhi. GoAir Airways is often referred to as a 'smart cost' airline. When a flight is booked, a passenger is given a GoAir PNR number . This helps the passenger track his/her flight. The airline has a fleet of Airbus A320-200 aircrafts.

About GoAir

GoAir is owned by the Wadia Group and based in the commercial capital of the country, Mumbai. The airline kickstarted operations towards the end of 2005. Travellers can book GoAir tickets by using the airline's online booking facility or through travel booking sites. GoAir ticket cancellation can be done directly on its official website as well.

GoAir : Specialties and In-Flight Services

Since Go Air is a no-frills airline, it offers the option to buy meals on board. According to GoAir's baggage allowance policy, a passenger is allowed to carry a maximum of one piece of 10 kg cabin baggage. Dimensionally, this cannot exceed 115 cm. If passengers want further information related to domestic GoAir Flight schedule, GoAir Fares, GoAir Flight Status, baggage policy and more, they can visit Go Air's official website.

Routes and Destinations of GoAir

GoAir operates 102 daily domestic flights and around 710 weekly flights serving more than 20 cities across India. Top GoAir Routes include flights connecting Mumbai to New Delhi, Bangalore to Mumbai, New Delhi to Chennai, Pune to Lucknow and Guwahati to Indore.

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