Pathetic ways of handling the passenger. I am not complaining about the staff or service, in a run to make money airline has **** of many passengers, I was suppose to be reaching my destination at 3PM(UK time) had made all my further travel arrangements depending on that. Itís a complete loss of time and money which the airline will not refund . . Youíll should be more punctual to improve the feedback. And also stop giving dumb excuses, all airlines were taking off but not Jet - reason was given that the airport authority has some issues. Second excuse was technical problem. And the series continued, further delay at Mumbai airport saying they were waiting for passengers coming from another flight. They did not wait for us, when there was delay at Goa airport.