Air India Express

4/7
191 Reviews

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191 traveller reviews for Air India Express

Yogesh vaidya

Yogesh vaidya,
Tourist
1 Review

Bad in providing information and not on time

1 week ago

Delayed 6 hours and didn't inform me on the counter that I can change flight or refund option. They just sent only mail (not I couldn't access. But no one in the counter care to inform me about changing flight or refund option so that I can take another flight even said me it is delayed and has to wait. As a result, I missed my important meeting.

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Amit gupta

Amit gupta,
Tourist
1 Review

Please have newer aircraft

2 weeks ago

Aircraft condition was very poor both externally and internally. This makes you nervous as a passenger. But overall flight was good as it was good value for money but I would be not very keen on flying with Air India again just due to the condition of the plane. It was very old.

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Ashok

Ashok, Chennai,
Tourist
1 Review

Be safe with check in baggage, thiefís inside

3 weeks ago

My new baggage tared by some one for theft and took my belongings. No response from Airindia staff after informing also. Asked inform in Singapore where the theft happen in Chennai. Very pathetic on the list of belongings.

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Unnikrishnan  K

Unnikrishnan , Thiruvananthapuram,
Tourist
2 Reviews

Excellent

3 weeks ago

Very good flight, Normally everyone says Air India Express is not good. This was my first experience and as an Indian I am proud to say Air India Express is the best. Kindly provide direct flights from to Thiruvananthapuram. I prefer Air India Express for those who don't need more 20 kg baggage.

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Atif parkar

Atif parkar,
Tourist
1 Review

Worst Experience - AC of aircraft IX248 never work

4 weeks ago

This was my second trip with Air India Express same flight IX248 When I travel with this flight first time pilot told us he is facing some technical problem with Air conditioning system, I thought may be its true because of Indian Air craft cannot get proper service in other airports But I have faced same issue on my recent flight. So, if Air India Express knows the Air Conditioning system is having some defects than they must immediately remove this aircraft from the service until it is fixed or replaced Specially, they should not use such aircraft for Middle East region where temperature reaches close to 50 degrees.

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Jijesh kamal thayat

Jijesh kamal thayat,
Tourist
1 Review

My booking cancelled without my knowledge.

4 weeks ago

My Air ticket was cancelled without my consent or knowledge, I have to return back home from the Airport and book a new ticket for the next day to travel. Even after registering a complaint via emai to. In, no reply from their end, Iím going to escalate this to Ministry of foreign affairs and concerned Indian aviation department

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Ronak Kotecha

Ronak, Mumbai,
Tourist
2 Reviews

Air india distress

4 weeks ago

Air India express you should just shut shop if you cannot manage the business your flight is invariably delayed your staff is most times either clueless or disinterested in serving or both. You charge less but your facilities are zero. We traveled on IX251 yesterday from Mumbai TO Sharjah please CHECK THAT FLIGHT

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Ullas sharma sharma

Ullas sharma sharma,
Tourist
1 Review

What was so boring to me was the situation to do

4 weeks ago

I had a shuttle bus experience in our neighborhood but I had to wake up but it was not good for me to be good on the airplane we had to pay so much money in it?

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Abdul nazar chakkamalath

Abdul nazar chakkamalath,
Tourist
1 Review

Airindia express - terrible experience

1 month ago

The flight was really BAD. The seats terrible. You will feel like you are sitting on a rock . The food tray was really really bad and dirty. See attached pictures . The window was broken and they used some kind of tape to stick . Over all really terrible

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Pratik jayantkumar harsora

Pratik jayantkumar harsora,
Tourist
1 Review

Worst. If you can afford, go for Emirates or Etihad

1 month ago

First ever travel via Air India Express. It was worst . It doesn't even have the facility to do web check-in . On top of it, Flight delayed by almost 7 hours and the kind of food they serve . God bless the passenger . As compared to other major international carriers, if the flight booking cost was way too low then I can understand but they charge you more or less same fare as Emirates.

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About Air India Express

Air India Express

Air India Express is a subsidiary of Air India that provides connectivity in short-range routes. The objective of creating this subsidiary was to give people the option of low Air India Express Fares, without compromising on its comfort and luxury. Its headquarter is situated in Kochi and the regions mostly covered by it are Southeast Asia and the Middle East.

About Air India Express

The airline started functioning on 29th April in the year 2005. The first Air India Express flight flew from Thiruvananthapuram to Abu Dhabi. Air India Express' fleet consists of 21 B737-800 aircrafts. These aircrafts have somewhere around 180 seats. Since the motive of this airline is to provide budget travel, Air India Express aircrafts have a single class economy. Flight Booking of Air India Express and checking Air India Express PNR Status or flight status can be done on its official site without any hassle.

Air India Express : Specialties and On Flight Services

There are a number of services that are offered by Air Express India. These are mostly related to entertainment, snacks and reading material. According to Air India Express's Baggage Rules & Policy, every guest is permitted to carry one piece of baggage which should not weigh more than 7 kgs. Air India Express baggage policy mentioned on its official site will help you with more information on this.

Routes and Destinations of Air India Express

The airline provides flights to important international destinations from certain cities in India. These are situated within a distance of four hours from the domestic cities they take off from. Most of these planes spend a ground time of one hour and then turn back around. The 13 destinations that Air India Express flies to are Kuala Lumpur, Bahrain, Muscat, Salalah, Sharjah, Abu Dhabi, Kuwait, Columbo, Al Ain, Dubai, Doha, Dhaka and Singapore and the 12 Indian cities that it connects are Kochi, Thiruvananthpuram, Amritsar, Lucknow, Kolkata, Mangalore, Tiruchirapally, Pune, Kozhikode, Chennai, Jaipur and Mumbai. The airline's official website allows passengers to cancel Air India Express tickets as well.

The Air India Express routes from Mumbai To Doha, Kuala Lumpur To Chennai, Chennai To Colombo and Chennai To Singapore are popular.

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