Air india express considered to be a national airline, provided a rude and non humanitarian behaviour to me even I am an Indian, which does not allow me to travel saying I am unfit to travel because of my skin condition. I am having eczema for past 7 years, and have not gone through such an inhumanitarian behaviour from any of the airlines in my life. I am going through a big trauma of this incident.
Very old crumbling body of plane . I was seated at the wing and in midair when I looked out one of the cones at the wing was missing to my horror . Don't know whether it got flown off in midair or it was missing from the beginning . . And on the way back, both the landing and takeoff was the roughest I have ever experienced with the plane swaying from side to side as if the plane had engine problems . Was literally holding on to my life with crossed finger's altogether I got a feeling that they are trading the safety of the passengers in an attempt to make the flight low cost using old planes which is a big NO . Only upside is that they were providing free reasonably decent refreshments to the passengers which has to be really appreciated none of the other low or medium budget flights like indigo provide it .
Towards air India express, for late night or night flights please allow passengers to sleep. Donít disturb with food supplies at 12pm or 2am timings. Please give the food and beverages in the launge itself. People will be happy and your flight luggage will be less. Make it economical by taking better decisions . . When the ticket charges are hiked, even for season timings, There should be a better service when you collect four times the normal fare.
We travelled from Vijayawada to Mumbai by IX213 on 01. 04. 2018 seat numbers 5a, 5b and 5c. The condition of seats in the flight were in bad condition. The cake pieces given were having fungas. Photos of the same attached. Even airhostesses/ service staff were not responsive to the complaint or for a request for a pillow . . I am an air India frequent flyer with number f161841 and might have used more than 100 times adirindi. Never seen such bad service.
My check-in baggage was not delivered from Delhi to Coimbatore from the flight I was in. I had to come to airport specially again the next day to get my check-in baggage by spending 4 hours. Worst airline by far.
I have small request to make . If air India can provide a direct flight (Mumbai to Vijayawada) and vise versa on Friday night and Monday morning . I can have time with my family on weekends . Hope you consider my request
1. Two and half hours late. 2. Worse than train seats. 3. Side wall patches inside the cabin. 4. Stickers used for hiding patches in the cabin. 5. Got something to eat which can be even called as cake and bottle of water . 6. Staff should not command to do, they should request
Seats were not clean & dusty top of it was a long flight and delayed by more than 2hrs and they have give two pieces of cake & juice to eat/drink and nothing was there to buy also, travelling with old age person is painful, no tea coffee served if it is a low budget flight than they should sell something to eat/drink
On time performance. Service OK. Seats could have been better. In my case the seat handle rest was broken and I had to adjust it often. A/C was not entirely up to the mark. It was very hot until the aircraft took off and reached a height. Very stuffy and inconvenient till then. One can understand that the A/. C effect would be reduced for take off, but the problem was there right from the time we boarded the aircarft
Air India Express is a subsidiary of Air India that provides connectivity in short-range routes. The objective of creating this subsidiary was to give people the option of low Air India Express Fares, without compromising on its comfort and luxury. Its headquarter is situated in Kochi and the regions mostly covered by it are Southeast Asia and the Middle East.
About Air India Express
The airline started functioning on 29th April in the year 2005. The first Air India Express flight flew from Thiruvananthapuram to Abu Dhabi. Air India Express' fleet consists of 21 B737-800 aircrafts. These aircrafts have somewhere around 180 seats. Since the motive of this airline is to provide budget travel, Air India Express aircrafts have a single class economy. Flight Booking of Air India Express and checking
Air India Express PNR Status or flight status can be done on its official site without any hassle.
Air India Express : Specialties and On Flight Services
There are a number of services that are offered by Air Express India. These are mostly related to entertainment, snacks and reading material. According to Air India Express's Baggage Rules & Policy, every guest is permitted to carry one piece of baggage which should not weigh more than 7 kgs. Air India Express baggage policy mentioned on its official site will help you with more information on this.
Routes and Destinations of Air India Express
The airline provides flights to important international destinations from certain cities in India. These are situated within a distance of four hours from the domestic cities they take off from. Most of these planes spend a ground time of one hour and then turn back around. The 13 destinations that Air India Express flies to are Kuala Lumpur, Bahrain, Muscat, Salalah, Sharjah, Abu Dhabi, Kuwait, Columbo, Al Ain, Dubai, Doha, Dhaka and Singapore and the 12 Indian cities that it connects are Kochi, Thiruvananthpuram, Amritsar, Lucknow, Kolkata, Mangalore, Tiruchirapally, Pune, Kozhikode, Chennai, Jaipur and Mumbai. The airline's official website allows passengers to cancel Air India Express tickets as well.
The Air India Express routes from Mumbai To Doha, Kuala Lumpur To Chennai, Chennai To Colombo and Chennai To Singapore are popular.