Air India Express

5/7
90 Reviews

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90 traveller reviews for Air India Express

Mohammed yasir nahim

Mohammed yasir nahim,
Tourist
1 Review

Pathetic

4 days ago

To be honest, I can't remember of a worst flying experience that this. I live about 200 kms away from Trichy, and that means I start at least 8 hours before the scheduled flight time. And to my surprise, which apparently is just very normal with the airline, the flight is delayed by 3 hrs. No information what so ever from the airline, except for the display screens at the airport which read 'Delay' against the flight our Flight no. And to add to it, the condition of the flight is pathetic, with such hard crunchy seats, which squeak when move about.

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Himanshu panchal

Himanshu panchal,
Tourist
2 Reviews

Poor air line, worse attitude waste of money.

4 days ago

Air India Express I booked from Chennai, not value for money. Old air crafts, sits are damaged. My sit wasn't reclining at all. Staff is rude. Inflight food (A small piece of sandwich, burn puff, tasteless muffin, and coffee) without taste and poor quality. Bathrooms are not clean, smelly. Flight time was the only thing which I found above average. Luggage handing is very poor, as I asked specifically for fragile tag on my luggage and they didn't bother to put any. My bags came damaged, scratched. They open only 3 hours before your flight departure for chekin, so even if you arrive early you have to sit to you check inn and they enjoy rest of your airport or lounges. Even if you hold any membership level this air line will not let you relax at airport. I called Singapore office for early check inn and they rudely said its our policy as we are unique airline. On asking about any questions they says we are budget airline. No inflight service at all.

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Vidhi kaushik

Vidhi kaushik,
Tourist
1 Review

Pathetic experience, rude In flight staff

1 week ago

Air hostess was really rude. I have been travelling by air for almost a decade now but never had an experience like this. I was travelling with my sister and 18 months old daughter. We requested the air hostess to give an extra juice for the child in case she insists, but she extremely rudely told us that she can't give extra at all. This could have been said politely as well.
Pathetic in flight service
Very very rude in flight staff
Not worth it
I was surprised to see their rude behaviour
That too for a 18months old child ...

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Aditya chopra

Aditya chopra,
Tourist
1 Review

Average flight. Budget flight.

2 weeks ago

Air India flight to Dubai is a budget flight. The time of the flight is very convenient. But the planes are not well maintained. The seats look worn out. While going to Dubai the tables of the seats next to the emergency exit were broken. While going back to Mumbai, I noticed significantly less legroom in the Economy class. It was really cramped.

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Pranav sinha

Pranav sinha,
Tourist
1 Review

Avoid if possible

2 weeks ago

Pathetic Dubai airport, only 2 counters for check-in, bad aircraft, dirty seats, food below standard. Only feather in cap flight direct flight from DXB to LKO. Avoid if possible.

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Piyush bajpai

Piyush bajpai,
Tourist
1 Review

Air India Express should revamp

2 weeks ago

Please avoid travelling with air india express unless absolutely necessary. Poor service, poor food, bad flight interiors, delayed flight. This was the flight experience. This airline is a disgrace to the country as its national carrier.

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Subhajit barat

Subhajit barat,
Tourist
1 Review

Airport terminal should be mentioned in ticket

3 weeks ago

Everything is good but the terminal was not mentioned in the ticket. Please take care of it in future. Dubai airport terminal is important to mention as it will take time to reach from one to another.

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Pallavi karthikeyan

Pallavi karthikeyan,
Tourist
1 Review

Airindia express- terrible travel choice!

4 weeks ago

Airindia express was such a poor quality travel choice. Go for it only if you absolutely want the least expensive airfare. The seats were broken, tray tables falling on you during take off-landing, smelly cabin, dirty floor etc!

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Annu gupta

Annu gupta,
Tourist
1 Review

Only one words. PATHETIC!

1 month ago

Exceptionally pathetic airline ... This was my first and last travel with this airline ever. Worst services by the airhostesses and the overall flight experience.

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Dr natarajan thangaperumal

Dr natarajan thangaperumal,
Tourist
1 Review

Rude check in staff behaviour.

1 month ago

I had opted and paid for seats but during check in I was allot ed different seats and When inquired the check in staff was rude and said since I had cancelled two tickets I cannot claim the seats. But I had booked the seats only after cancellation of two tickets out of four.

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About Air India Express

Air India Express

Air India Express is a subsidiary of Air India that provides connectivity in short-range routes. The objective of creating this subsidiary was to give people the option of low Air India Express Fares, without compromising on its comfort and luxury. Its headquarter is situated in Kochi and the regions mostly covered by it are Southeast Asia and the Middle East.

About Air India Express

The airline started functioning on 29th April in the year 2005. The first Air India Express flight flew from Thiruvananthapuram to Abu Dhabi. Air India Express' fleet consists of 21 B737-800 aircrafts. These aircrafts have somewhere around 180 seats. Since the motive of this airline is to provide budget travel, Air India Express aircrafts have a single class economy. Flight Booking of Air India Express and checking Air India Express PNR Status or flight status can be done on its official site without any hassle.

Air India Express : Specialties and On Flight Services

There are a number of services that are offered by Air Express India. These are mostly related to entertainment, snacks and reading material. According to Air India Express's Baggage Rules & Policy, every guest is permitted to carry one piece of baggage which should not weigh more than 7 kgs. Air India Express baggage policy mentioned on its official site will help you with more information on this.

Routes and Destinations of Air India Express

The airline provides flights to important international destinations from certain cities in India. These are situated within a distance of four hours from the domestic cities they take off from. Most of these planes spend a ground time of one hour and then turn back around. The 13 destinations that Air India Express flies to are Kuala Lumpur, Bahrain, Muscat, Salalah, Sharjah, Abu Dhabi, Kuwait, Columbo, Al Ain, Dubai, Doha, Dhaka and Singapore and the 12 Indian cities that it connects are Kochi, Thiruvananthpuram, Amritsar, Lucknow, Kolkata, Mangalore, Tiruchirapally, Pune, Kozhikode, Chennai, Jaipur and Mumbai. The airline's official website allows passengers to cancel Air India Express tickets as well.

The Air India Express routes from Mumbai To Doha, Kuala Lumpur To Chennai, Chennai To Colombo and Chennai To Singapore are popular.

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