Air India Express

4/7
172 Reviews

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172 traveller reviews for Air India Express

George john

George john,
Tourist
6 Reviews

Terrible hospitality

2 days ago

Overall it was good because I could reach on time. The queue for Check-in was terrible. Passengers stood for more than an hour just to check-in their baggage. Not at all systematic and the staff attitude were very rude. Usually passengers to Sharjah from India are Labor workers and they treat all the passengers as if we are their slaves. Now please check into this stupidity and show some hospitality at least for name sake. What is this, a Star Alliance hospitality?

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Najima shanavas

Najima shanavas,
Tourist
1 Review

Very bad service

2 days ago

Very bad . Very Poor service. You people are not aware what Is happening. Due to bad Weather condition flight has been cancelled and you people asking the Fly ting exp still ??. No proper response when I call your customer service . Also when I applied For ticket cancellatiin you have deducted some service Charges even If there was a message that full amount Will be refunded. I send a separate Mail For that;no response too .

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Sree ramakrishna rao channagiri

Sree ramakrishna rao channagiri,
Tourist
1 Review

Useful when nothing was available.

2 days ago

Flight seats are torn, very sorry, food is below average and not on par with international flight standards. No entertainment. Air conditioning was not sufficient for first 30 minutes or so.

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Richa rastogi

Richa rastogi,
Tourist
1 Review

Sad is the word.

4 days ago

Poor cleanliness, dirty aircraft. Bread jam for food really and water tasted bad as if it was out of tap. Last option to travel ever. I don't know where the money goes which government pumps into this airline every year

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J parvathy

J parvathy,
Tourist
1 Review

Poorly maintained interior . Got 2 hrs delayed

5 days ago

Flight was delayed by 2 hrs. Seats are worn out and uneven. Bottom portion of magazine holding pouch (provided in front of the seat) was torn off (in two out of three seats booked) rendering it useless.

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Angelo santano rebello

Angelo santano rebello,
Tourist
1 Review

Canít take risk of my

6 days ago

Dear friend never travel by air India express any further worse experience I ever had they made all the passengers wait for 1hr 45min in the flight with no proper ventilation and no air conditioning at the temperature of 39įC all the passengers wer exhausted with the heat until the flight took off apart from that our luggage were deplaned and sent in next flight and no arrangement were made for connecting flight passengers who were taking flight to other places from Mumbai. Air India staff said if the connecting flight is air India we can work it out if other we cannot help it. The flight timing were 7:30 departures and arrival to Mumbai at 10:30 And we reach Mumbai at 12:15 . . On 14 August IX-248 had some serious technical failure which could cost our lives

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Ayyanar amalkiran

Ayyanar amalkiran,
Tourist
1 Review

Incompetent airline and staff.

6 days ago

Flight was cancelled half way in Madurai. Stranded in Madurai on the road as shuttle arranged was not big enough for all stranded passengers, waited for 3 hours for bigger shuttle on the road, then 11 hour road trip to cochin, no food or amenities was provided . Frankly last time I will take this airline. Incompetent airline and staff.

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Nikita navaneeth

Nikita navaneeth,
Tourist
1 Review

Abysmally poor policies

1 week ago

Flight was delayed by eight (8) hours! Cancellation policies of the airline were unfair, though I had opted for free cancellation fair from makemytrip. Expedia is far better a travel portal, compared to Makemytrip, since I never had any cancellation issues with them.

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Sharla rahman

Sharla rahman,
Tourist
1 Review

Upset: Air India Express flight Service IX-194

1 week ago

At Dubai International Airport the baggage handling was really poor. My new trolley bag was covered with oil all over its back side and on both left and right side and also stainsa were there on front side. May be someone's else luggage contained oil or may be they kept my luggage in unappropriate place that ruined my stuff. Is this is the way to handle M really upset . . When I asked to complain the staff in Lucknow airport said that theu don't know where I have to do complain in Lucknow or in Dubai as they received my bag in same condition It was the responsibility of Air India Express Staff to take care of passengers baggage whether in Dubai or in Lucknow its not my problem And also lady in Dubai Airport for the same flight who was doing sitting in check-in counter asked me unnecessary amount to pay for a car toy set. When I reconfirmed on other counters they said it could be easily check-in with other luggage but that lady already entered in system so its not possible now so I had to pay . M really upset because of that stupid lady. I request you to take action against her. She was on doin check-in for Air India Express from Dubai to Lucknow flight IX-194. As a passenger, its really unprofessional for me and also I want to know that how will I complain for my new trolley bag damage. And who will pay for its damage ?? I need answer asap.

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Hafeez shahina

Hafeez shahina,
Tourist
1 Review

Had a worst experience

1 week ago

Had a worst experience with air indian express . Flight is never on time, neatness and cleanliness inside the flight is also very poor! I don't recommend any passenger to opt air indian express

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About Air India Express

Air India Express

Air India Express is a subsidiary of Air India that provides connectivity in short-range routes. The objective of creating this subsidiary was to give people the option of low Air India Express Fares, without compromising on its comfort and luxury. Its headquarter is situated in Kochi and the regions mostly covered by it are Southeast Asia and the Middle East.

About Air India Express

The airline started functioning on 29th April in the year 2005. The first Air India Express flight flew from Thiruvananthapuram to Abu Dhabi. Air India Express' fleet consists of 21 B737-800 aircrafts. These aircrafts have somewhere around 180 seats. Since the motive of this airline is to provide budget travel, Air India Express aircrafts have a single class economy. Flight Booking of Air India Express and checking Air India Express PNR Status or flight status can be done on its official site without any hassle.

Air India Express : Specialties and On Flight Services

There are a number of services that are offered by Air Express India. These are mostly related to entertainment, snacks and reading material. According to Air India Express's Baggage Rules & Policy, every guest is permitted to carry one piece of baggage which should not weigh more than 7 kgs. Air India Express baggage policy mentioned on its official site will help you with more information on this.

Routes and Destinations of Air India Express

The airline provides flights to important international destinations from certain cities in India. These are situated within a distance of four hours from the domestic cities they take off from. Most of these planes spend a ground time of one hour and then turn back around. The 13 destinations that Air India Express flies to are Kuala Lumpur, Bahrain, Muscat, Salalah, Sharjah, Abu Dhabi, Kuwait, Columbo, Al Ain, Dubai, Doha, Dhaka and Singapore and the 12 Indian cities that it connects are Kochi, Thiruvananthpuram, Amritsar, Lucknow, Kolkata, Mangalore, Tiruchirapally, Pune, Kozhikode, Chennai, Jaipur and Mumbai. The airline's official website allows passengers to cancel Air India Express tickets as well.

The Air India Express routes from Mumbai To Doha, Kuala Lumpur To Chennai, Chennai To Colombo and Chennai To Singapore are popular.

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