Air India

5/7
1557 Reviews

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1557 traveller reviews for Air India

Md asad alam

Md asad alam,
Tourist
1 Review

Poor feedback system

5 days ago

What left hand is not doing, your right hand should not know.
Dear this flight alreday cancelled then why you are asking for feedback.
Only due to this I have marked poor performance

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Hiranya daimari

Hiranya daimari,
Tourist
1 Review

Good

5 days ago

Trip was good, but I have lost my voter id card in Kolkata airport while boarding, if you can help me to find my voter id card I will be very grateful to you.

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Roli sharma

Roli sharma,
Tourist
1 Review

Not satisfied at all

5 days ago

Yesterday My daughter Roli was travelling from Jaipur to lkw. Flight tookoff 30min late from Jaipur. It was scheduled to Lucknow at 9. 20 am but flight landed at varansi. NO assitance from Air India was provided about whereabouts of flight. They were even not in position to tell whether and when the flight will come to Lucknow. Worst experience with air india help line. They don't know any thing about their flight. Whether it is landed crashed. Or. What so ever. Just go through my conversation with air india customer care executive.

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Pradeep singh sengar

Pradeep singh sengar,
Tourist
1 Review

Waiting for bus, puts rating below average

6 days ago

We had to wait for a bus for a log time after flight landing at the Mumbai Airport. It was real frustrating in the night waiting for half an hour under open sky.

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Gooch kumar

Gooch kumar,
Tourist
1 Review

Air India becomes relevant to next generation

6 days ago

Have seen a revitalized young team as cabin crew. This gave an improvised perspective that air India is shedding its grandma tag and definitely knows its business. Yes, the fares are not competitive. The airline should be competitive in pricing to be a preferred airline to fly. If pricing is right, I would always prefer air India.

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Vellakottu george abraham

Vellakottu george abraham,
Tourist
1 Review

Will fly air India again. Hope punctuality is main

1 week ago

Everything was good. In fact Air India is better that Jet airways in many ways. Unfortunately the flight was delayed by 2 hours and we landed at destination past midnight.

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Goutam  Chatterjee

Goutam , Jabalpur,
Tourist
3 Reviews

Don't Fly Air India due to staff & Cabin crew atti

1 week ago

I fly Air India very less and only when there are limited options. Their aircraft are good but staff, quality of food and web-check-in is terrible. Firstly, I could not web check-in in spite of repeated tries. Flight was rescheduled which was informed but at airport it got delayed by another hour and I almost missed my meeting at Jabalpur. There were 5 Male staff at gate 42-C but they were busy on their Mobile playing video game. They could not say why the delay. When they announced on mike, audio was not coherent. They said boarding would commence in 10 minutes but it took another 35 minutes. After reaching the aircraft, bus doors were kept closed for another 5 minutes. After alighting from bus, again sopped at the ladder of ATR-72 for 2 minutes. The lady cabin crew was standing at the door and was howling on someone. She must be having college going children. During the flight, she came with sandwich tray and asked everyone- "Do you want Sandwich? " The sandwich was cold, had no meyonese, cheese or lettuce.
Now let me tell you that on 10 Jan ( exact date I don't remember) 2015, I traveled to Sydney, Australia by direct Delhi-Sydney Air India flight. We were made to wait for 3 hours inside the aircraft after boarding as 2 cabin crew did not report for duty. 5 days later, on return flight, again we waited for exact 3 hours at the airport+aircraft due to technical fault. In between I flew 2 more times by Air India but they were always late.

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Chelladurai vellaichamy

Chelladurai vellaichamy,
Tourist
1 Review

Delay, Poor customer service, worst attitude

1 week ago

Worst trip I can ever had. Flight started from Coimbatore one hour late, and have been told need to change aircraft in Pune (gave 2 boarding passes for same flight number). They confirmed it's a same aircraft from Pune to Amritsar with a stop over in Delhi. From Pune also flight got delayed more than a hour and reached Delhi by 9. 20 am. We have been told, need to change aircraft again, and Jet airways customer care representative told the Amritsar flight departed Delhi at right time (I am still wondering how they can fly 2 aircraft with the same number at same time). We (totally 12 people) have been offered bus tickets to Amritsar, and after a long fight 6 got revised tickets for 1pm flight, and 6 got tickets for 5:30pm flight (I got 5:30pm). Not even an apology, not even a sip of water offered. Worst, worst customer service I have been experienced in my life time.

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Chandrashekhar vaidya

Chandrashekhar vaidya,
Tourist
1 Review

Poor Service

1 week ago

Incoming flight arrived late by 1 hour. Nobody seemed in turning around the aircraft for return journey to Mumbai.
Food was tasteless.
Baggage took over thirty minutes to arrive.
All in all, a poor experience.

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Sumit Gupta

Sumit,
Scout
18 Reviews

Worst in flight food ever served

1 week ago

Pathetic food served, couldn't eat anything that was served. We should have options in packed food like Indian railways gives. We can even give free insurance to passengers like Indian railways does.

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About Air India

Air India

Air India helps connect 18 international destinations and 11 national destinations. Air India Express is a more cost-effective version of Air India. The fleet line of Air India consists of 31 aircrafts which include Airbus A330, Airbus A310, Boeing 777-200ER, Boeing 747-400 and Airbus A320. Flight tickets can be booked and Air India PNR status can be checked on the official website of the airline.

About Air India

Air India is an airline that was established in the year 1932 and has been functioning for the last six decades. Air India, one of the oldest airline service operators in the country, is a part of the government-owned National Aviation Company of India Limited. Indian Aviation praised Air India for having the 'Best Airline MRO in India'. Also, Stat Trade Times awarded the airline for having the 'Best Engine MRO in India'. In case of Air India ticket cancellation, a customer will have to visit 'My booking' section in the official page and do the needful.

Air India : Specialties and In-Flight Services

Air India serves in-flight meals to passengers. Also, there are some in-flight entertainment options such as watching movies or listening to music. In case of economy class, according to Air India's Baggage Policy, the maximum weight of baggage allowed is 15 kgs. On Air India's website, you will find pages which will inform you further on their baggage policy and will also let you know the items which you are banned from carrying on the flight.

Routes and Destinations of Air India

Currently, Air India covers over 75 destinations through more than 142 routes. It has approximately 400 flights serving regions such as Thailand, Laos, Indonesia, Malaysia, Myanmar, Nepal, Philippines, People's Republic of China, Vietnam, Japan, Kuala Lumpur, Cambodia, Singapore, South Korea, Australia, Brunei, Sri Lanka, Taiwan and India. The most popular Air India route is surely the busy Mumbai to New York City route.

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