Air India

5/7
2302 Reviews

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2302 traveller reviews for Air India

Gaurav kapoor

Gaurav kapoor,
Tourist
1 Review

You get what you pay for

2 days ago

Untrained staff at check in counter of Air India. The whole check in process is a chaos. Flight took off on time but the baggage took 1 hour to come in Dubai. No inflight entertainment however aircraft was clean and spacious. Food is average.

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Rajender rawat

Rajender rawat,
Tourist
1 Review

Bad

2 days ago

I cancelled my ticket 48 hrs prior to departure . These kind of email without proper update shows professional work conduct or rather lack it on part of your organisation . .

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Ashwin bg

Ashwin bg,
Tourist
1 Review

The service was on time and absolutely no delays.

2 days ago

Staff can be trained better and can serve with a smile. The flight can be maintained with more care and cleanliness. The check in staff need to work faster and need to be more clear with their instructions to passengers.

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Deepak

Deepak,
Scout
5 Reviews

Pathetic AirIndia

2 days ago

You didn't care to inform us on flight being small . We tried to buy extra luggage before hand but there was no information . . You pathetic guys gave a flight worse than a local bus and charged more than flight ticket for 10kg extra luggage. Bunch of Idiots. Happy to see that you gone.

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Madhurittu puri

Madhurittu puri,
Tourist
1 Review

Worst experience ever. Never trust AI again!

2 days ago

Zero customer service or consideration for passengers. Flight cancelled after 4 hours of lies to keep passengers waiting till there were no alternative flights available, before they cancelled!

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Prashanth paul

Prashanth paul,
Tourist
1 Review

Flight delayed, online check-in not possible .

2 days ago

As with the Indian carrier, no surprises. Flight delayed, online check-in giving errors, no in flight food being served due to turbulence. Food was goven im hand while leavingthe aircraft and the list goes on. At least the fight landed successfully. That's all we want .

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Salil Mallick

Salil, Bangalore,
Scout
6 Reviews

Helpful group of ground staff

2 days ago

Special mention to AI ground staff. Although we reported late because of some lost hand baggage, we were allowed to check in as special case and how they treated us 6 senior citizens and helped to board the plane is commendable. We will ever remain grateful to those ground staff without whose help we would have lost our flight.

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Vikramjeet singh puri

Vikramjeet singh puri,
Tourist
1 Review

Typical government attitude - the customer is an I

2 days ago

Great airline, poor cabin crew attitude. They just don't want to be there I could hear the purser trying to motivate other crew members but they didn't seem to care No smiles, not happy to have us aboard.

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Manas ranjan behera

Manas ranjan behera,
Scout
5 Reviews

Overall good. But seats are not comfortable

2 days ago

Good for senior citizen and physically inactive people. Super helpful crew. Food is better comparison to air Asia and all. Seats are not Soo comfortable. A bit slow check in to help senior citizen. Need more and proper management. Landing is too comfortable. They still promote the VIP culture.

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Sunny yadav

Sunny yadav,
Tourist
27 Reviews

Food selection was not good I guess most of the tr

2 days ago

Food selection was not good I guess most of the travellers had left the food and space was no where between the seats also check in process took around 1 hour only 2 counters were working etc.

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About Air India

Air India

Air India helps connect 18 international destinations and 11 national destinations. Air India Express is a more cost-effective version of Air India. The fleet line of Air India consists of 31 aircrafts which include Airbus A330, Airbus A310, Boeing 777-200ER, Boeing 747-400 and Airbus A320. Flight tickets can be booked and Air India PNR status can be checked on the official website of the airline.

About Air India

Air India is an airline that was established in the year 1932 and has been functioning for the last six decades. Air India, one of the oldest airline service operators in the country, is a part of the government-owned National Aviation Company of India Limited. Indian Aviation praised Air India for having the 'Best Airline MRO in India'. Also, Stat Trade Times awarded the airline for having the 'Best Engine MRO in India'. In case of Air India ticket cancellation, a customer will have to visit 'My booking' section in the official page and do the needful.

Air India : Specialties and In-Flight Services

Air India serves in-flight meals to passengers. Also, there are some in-flight entertainment options such as watching movies or listening to music. In case of economy class, according to Air India's Baggage Policy, the maximum weight of baggage allowed is 15 kgs. On Air India's website, you will find pages which will inform you further on their baggage policy and will also let you know the items which you are banned from carrying on the flight.

Routes and Destinations of Air India

Currently, Air India covers over 75 destinations through more than 142 routes. It has approximately 400 flights serving regions such as Thailand, Laos, Indonesia, Malaysia, Myanmar, Nepal, Philippines, People's Republic of China, Vietnam, Japan, Kuala Lumpur, Cambodia, Singapore, South Korea, Australia, Brunei, Sri Lanka, Taiwan and India. The most popular Air India route is surely the busy Mumbai to New York City route.

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