Air Asia

4/7
436 Reviews

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436 traveller reviews for Air Asia

Nitin gaur

Nitin gaur,
Tourist
1 Review

Overall very bad experience.

Today

I have been travelling for the past 9-10 years and this is the first time I booked Air Asia flight and the experience was quite poor. My flight was from Goa to Delhi and the arrival time was 1:05 AM at Delhi Airport. Why the pilots cannot check beforehand about the weather before arrival? The pilot flew to Delhi and then didn't landed due to bad weather and then moved and landed in Jaipur because of low fuel. This was highly irresponsible on their part flying a plane with low fuel and failing to get weather information beforehand. On the other hand Air-hostess in the flight were somewhat unprofessional and were not polite to passengers on some occasions
Overall very bad experience. Will surely avoid Air Asia in future

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Shamim dalvi

Shamim dalvi,
Tourist
1 Review

Lovely Scenery from the window seat.

Today

The best thing was the lady at the sales counter. We had no check in baggage, but had to stand in the only long line to get the boarding passes. So she helped us by issuing the boarding passes. This would help all passengers.
The worst thing was that there was only 1 queue for all flights and the passengers had to stand for more than an hour in line.

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Pavani raghuram

Pavani raghuram,
Tourist
1 Review

Excellent team would recommend all my Friends

Today

Excellent I was late for check-in but the way they received me and guided, supported till the take off is an amazing experience ... Wonderful team and good job thank you.

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Sujata sharma

Sujata sharma,
Tourist
1 Review

Horrible customer service at check in

Today

The flight experience couldnt have gone worse. I was travelling with my child and there was no assistance given with my luggage. To top it they created absolute nuisance about the size of my suitcase and the luggage I was carrying. Please note everything was within the prescribed weight limit.
Would never travel air asia and advise families not to. They are not customer friendly and most times don't care about your well being. Oh also take their advise when you buy a suitcase. They might not like the size of it.

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Suseela vinnakota

Suseela vinnakota,
Tourist
2 Reviews

Excellent, Thank you Cabin Crew

Yesterday

A special thanks to the Cabin Crew. They are really nice people. The help that they had extended to my old mother in boarding as well as deplaning was beyond my expectation. Not everyone knows their rights to facilities. Making people aware of their rights and helping them avail facilities that they have a right to, is exceptional service. None of the airlines that I have travelled with in the past 15-20 years have provided this level of service.
Thank you again. I do not know your names. You guys are really sweet. Really appreciate your help.

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Kartikey badoni

Kartikey badoni,
Tourist
1 Review

Worst flight air asia

2 days ago

Poor knee space, fuel smell in cabin when engine started like travelling in bus, food was not sufficient. Only nachos and chicken noodles were available. They start serving from 1 row and if you are seated in last you have to wait long.

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Gaurav handa

Gaurav handa,
Tourist
1 Review

Scared to book flight in Air Asia if I am travelli

2 days ago

I traveled with my wife and 5 year old daughter and Air Asia allotted me all three seats in different rows. Really pathetic these business men do not have any ethical values they are having every data with them and still to earn money they do these type of cheap things ... But appreciated the ground staff who at least on our request provide two consecutive seats to my wife and daughter ..

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Jogmaya das

Jogmaya das,
Tourist
1 Review

Excellent

3 days ago

Airline service especially staff helpfulness & attitude are excellent. I like to mention a few names of Airasia staffs: Ashok Yadav, Sayandeep Chatterjee & Divya Iyer for their cooperation during check-in at CCU. You guys are really caring of the passenger's convenience. Thanks a lot AirAsia.

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Manashi kundu

Manashi kundu,
Tourist
1 Review

Pathetic experience

3 days ago

The experience was very poor. The aircraft kept making noise while take-off and landing, which isn't normal.
For the dinner, we thoight of ordering from the menu, but no non-veg items were available with them. Upon asking, they told it's not in their policy! Then what's the point of filling the manu card with variety of food items? They even did not have enough food for the passengers. Ehatever items we asked for, were out of stock.
Had to wait nearly for an hour to get a glass of water and had to ask multiple times for it.
Very poor experience. Wouldn't recommend to anyone at all.

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Poonam sinha

Poonam sinha,
Tourist
1 Review

Please respond or we will never travel withAirAsia

4 days ago

The terminal staff at Hyderabad during boarding pass cheated me and charged me 240/ seats for the allocation of a non premium seat. They said no normal consecutive seats are available other than premium .. They allocated me seat 8 which was not premium ..

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About Air Asia

AirAsia

AirAsia is a low-cost travel airline based in Malaysia that caters to tourists travelling within Asia. Headquartered in Kuala Lumpur, Air Aisa's registered office is located in Petaling Jaya in Selangor. AirAsia has a fleet of 48 Airbus A320-216 and 6 Airbus A320-214 aircrafts. Over the years, the airline has been undergoing many advancements. A passenger can find out his/her ticket's AirAsia PNR status on the official website or simply by SMS.

About AirAsia

Although AirAsia was formed in 1993, it started functioning on the November 18, 1996. It was founded by the Malaysian government corporation, DRB-Gicom. In 2004, Air Asia started new flights to Macau and in 2005, it began flight operations flights to Xiamen in Mainland China and Manila in Philippines. Later that year, AirAsia also started operating flights to Vietnam, Brunei, Cambodia and Myanmar. AirAsia cancellation of tickets can be done on its official website.

AirAsia : Specialties and In-Flight Services

In-flight services related to food and entertainment are provided on board. According to AirAsia's baggage rules and policy, a guest can carry-on a maximum of 15 kg of baggage. If the weight of check-in baggage is more than that, the passenger will have to pay extra for every 5 kg of baggage at the airport baggage check-in counter. Travellers can also look up Air Asia's baggage policy, AirAsia Flight Status and AirAsia Fares on its official site. AirAsia online booking of tickets can be done on the official site as well.

Routes and Destinations of AirAsia

AirAsia operates international flights to 25 countries and 78 destinations. The airline operates more than 400 daily flights across 142 routes. Air Asia has flights connecting People's Republic of China, Japan, Laos, Myanmar, Brunei, Cambodia, Singapore, Sri Lanka, Australia, Kuala Lumpur, South Korea, Vietnam, Malaysia, Thailand, Indonesia, Philippines, Nepal and Taiwan. Singapore to Bangkok, Kuala Lumpur to Singapore and Singapore to Kuala Lumpur are popular AirAsia flight routes among travellers.

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