Air Asia

5/7
124 Reviews

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124 traveller reviews for Air Asia

Saranya Devanathan

Saranya, Bangalore,
Guru
301 Reviews

Real low cost airline - no free water also.

1 week ago

There was no direct flight from Bangalore to Bali. We had to change our flight at Kuala Lumpur.
This is the first time I am travelling by a low cost airline. Different experience.
The travel lasted whole night. Seeing a senior citizen, the fight attendant allowed me in a 3-seater which was vacant. Nice gesture.
There were 2 paid rows of seats behind mine. They were also empty. But my daughters were not allowed to sit there.
Blankets have to be bought - not hired for the journey.
Only relief is that we can buy food and water with Indian currency. The change will be given in Malay currency.
Both at Bangalore and at Kuala Lumpur airport we filled ourselves with food. When the food was served at our second leg, nobody felt like touching them.

    • Airline name:
    • Boarding airport:
    • Rating:
    • Last airport:
    • Rating:
    • Air Asia
    • Bangalore
    • 6/7
    • Jabalpur
    • 5/7
Sher mouhammad

Sher mouhammad,
Tourist
1 Review

Worst service at airport

2 weeks ago

They denied to give me check-in as I was 5 min late. I agree that fault is with me but, I just want to convey that their service is the worst. I roamed around 25 min in airport over Indigo counters and then came to know that check-in not available. My baggage procedure also over then. Along with me three more passengers suffered. I was an emergency so I booked flight ticket. I spent 3000 more to go by bus and 20 hrs struggle I faced. I was sick all these days and unable to convey you.

    • Airline name:
    • Boarding airport:
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    • Last airport:
    • Rating:
    • Air Asia
    • Bangalore
    • 6.5/7
    • Chennai
    • 6.5/7
Sarvesh Badhwar

Sarvesh, Amritsar,
Tourist
8 Reviews

Lovely experience on board

3 weeks ago

I was travelling with friends to Goa. The flight was good. But the only issue was that despite checking together I was given a seat far away from my fellow friends. Despite that the air hostess was professional. The flight was comfortable. Highly recommend air asia to travellers

    • Airline name:
    • Boarding airport:
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    • Last airport:
    • Rating:
    • Air Asia
    • New Delhi
    • 7/7
    • Goa
    • 2/7
Madan puri

Madan puri,
Tourist
1 Review | 1 View

Confused about baggage allowance.

Nov 29, 2016

I booked Air Asia flight with extra 30kg weight with each ticket and confirmed from Makemytrip adviser that it will be extra 30kg weight + default 15kg weight and she confirmed me via sending me email. But when we went to board the flight they only allowed us 30kg total weight and it was very terrible service for us. We have to pay extra Rs- 8100 for our extra weight.

    • Airline name:
    • Boarding airport:
    • Rating:
    • Last airport:
    • Rating:
    • Air Asia
    • Chandigarh
    • 5/7
    • Bangalore
    • 6/7
Elizabeth elizabeth

Elizabeth elizabeth,
Tourist
1 Review | 1 View

Baggage delay

Nov 24, 2016

The flight journey was good. However, my baggage was delayed and I was assured that the baggage will be sent in the next flight. But even after talking to customer care of Air asia, nothing was done. It's been three days and no news from them either. I was told to fill the e-form but got nothing from them. It was a bad experience for me and shows the lack of quality service.
I would like Air Asia to resolve the problem at the earliest.

    • Airline name:
    • Boarding airport:
    • Rating:
    • Last airport:
    • Rating:
    • Air Asia
    • Guwahati
    • 5/7
    • New Delhi
    • 6/7
Hemalatha sasikumar

Hemalatha sasikumar,
Tourist
3 Reviews | 3 Views

Bad Experience

Nov 1, 2016

Our flight was for 06. 35am initially and this got postponed to 06. 05am, but the Airlines did not call us to inform this. I had got a confirmation mail the previous day with the old flight timing. When asked at the Airport counter they simply did not listen to us. As their was no ground clearance in Goa we landed up coming back to BLR again, waited for the Ground Clearance and then again around 12pm we headed back to Goa.
In this meanwhile they were so many children and Senior Citizens on board. They did not even have a courtesy to give something for them to eat or drink. Or at least did not ask us to wait at the Airport we were inside the flight and just bought everything for our children to eat.
They need to think about people who have boarded the Flight at 06. 00am on the skies for almost 3 hrs then back to the place where we boarded and inside the flight for almost 2 hrs and headed back to the original Arrival place.
This is will cause a lot of inconvenience for the passengers and the Flight Attendants are simply did not do their best.
I request Air Asia to train their Ground and as well as On boarding staff to train well and teach some courtesy towards the passengers. Treat all of them equally and well.
We choose this flight as it was early in the morning and thought will have the entire day for us to spend at Goa. But it turned out to be bad, agreed no one can help on the ground clearance. Atleast the children and senior citizens should have been taken care off.
While returning back to Bangalore we took Indigo, the best service we had as always. INDIGO is the Best Airlines :)

    • Airline name:
    • Boarding airport:
    • Rating:
    • Last airport:
    • Rating:
    • Air Asia
    • Bangalore
    • 6/7
    • Goa
    • 4.5/7
Simran  Sharma

Simran , Panjim,
Tourist
2 Reviews | 2 Views

Ms. Simran sharma

Oct 21, 2016

I booked the AIR ASIA FLIGHT through YOU. FLIGHT NO. 1326 AND TIME OF FLIGHT 9 P. M. FROM Bangalore TO Goa
THE ID IS ID -NF7264277039207
IT SEEMS TO ME THAT AIR ASIA AND ITS OWNER A MR, FERNANDES SUPPOSED TO BE A GOAN IS ABOUT TO GO BUST. MY NAME IS SIMRAN SHARMA. THE TICKET SHOWED THE NAME AS S. SHARMA. I WAS CLEARED BY SECURITY WITH PROOF OF IDENTITY.
BUT THE CHEATS AT THE CHECK IN COUNTER REFUSED TO ISSUE BOARDING PASS TO ME BECAUSE OF THE NAME. THEY COMPELLED ME TO BUY A FRESH TICKET THUS INCREASING THEIR REVENUE BY RS. 4000 ODD RUPEES. BEING ALONE AND A FEMALE, I DECIDE NOT TO CREATE A RUCKUS AT THE AIRPORT AS MY MOTHER WAS WAITING FOR ME AT THE Goa AIRPORT.
THE FLIGHT WAS ALMOST EMPTY. THIS IS THE REASON, THEY CHEATED ME BY COMPELLING ME TO PAY TWICE FOR THE SAME FLIGHT.
MR. FERNANDES, PLEASE DO NOT SPOIL THE NAME OF GOANS BY MAKING YOUR AIRLINE SUCH A FRAUD. YOU HAVE DEPRIVEDE A WORKING CLASS WOMAN OF RS. 4250 RUPEES AND I AM SURE WHEN YOU RESORT TO THESE CHEATING WAYS, YOU WILL BE ADEQUATELY PUNISHED BY THE ALMIGHTY IF YOU BELIEVE IN JESUS CHRIST.

    • Airline name:
    • Boarding airport:
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    • Last airport:
    • Rating:
    • Air Asia
    • Bangalore
    • 6.5/7
    • Goa
    • 5.5/7
Samar Ladkat

Samar, Pune,
Tourist
6 Reviews | 1 View

Don't take air Seychelles

Sep 23, 2016

We were given tickets of air Seychelles to an fro. It delay one hour plus. Food was not good quality. Pastry was not good. At Seychelles air port slow work is done for necessary proceedings. While coming back chair was not good cushioning also not tilting for sleeping neither they changed nor repairing was made very poor experience

    • Airline name:
    • Boarding airport:
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    • Rating:
    • Air Asia
    • Mumbai
    • 7/7
    • Mumbai
    • 7/7
Sandeep Gupta

Sandeep,
Tourist
1 Review | 3 Views

Awesome flight

Sep 18, 2016

It was indeed an awesome experience for me. I always feel better when flights are smooth and with good food. I like the crew staff and they helped me out. It was however first time of me to fly from Jaipur, I thoroughly enjoyed the overall flight. Flying again!!

    • Airline name:
    • Boarding airport:
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    • Last airport:
    • Rating:
    • Air Asia
    • Jaipur
    • 7/7
    • Bangalore
    • 4.5/7
Aparna Bhure

Aparna, Pune,
Tourist
1 Review | 1 View

Small seats with broken pockets

Sep 8, 2016

Overall flight was good. It seems there is single Air Asia flight at the preferred time. Flight services were good but they can improve the seats. Seats were quite small and pockets were broken of my front seat.

I found more varieties for food compared to other flights I have travelled so far.

    • Airline name:
    • Boarding airport:
    • Rating:
    • Last airport:
    • Rating:
    • Air Asia
    • Pune
    • 6/7
    • Jaipur
    • 7/7

About Air Asia

AirAsia

AirAsia is a low-cost travel airline based in Malaysia that caters to tourists travelling within Asia. Headquartered in Kuala Lumpur, Air Aisa's registered office is located in Petaling Jaya in Selangor. AirAsia has a fleet of 48 Airbus A320-216 and 6 Airbus A320-214 aircrafts. Over the years, the airline has been undergoing many advancements. A passenger can find out his/her ticket's AirAsia PNR status on the official website or simply by SMS.

About AirAsia

Although AirAsia was formed in 1993, it started functioning on the November 18, 1996. It was founded by the Malaysian government corporation, DRB-Gicom. In 2004, Air Asia started new flights to Macau and in 2005, it began flight operations flights to Xiamen in Mainland China and Manila in Philippines. Later that year, AirAsia also started operating flights to Vietnam, Brunei, Cambodia and Myanmar. AirAsia cancellation of tickets can be done on its official website.

AirAsia : Specialties and In-Flight Services

In-flight services related to food and entertainment are provided on board. According to AirAsia's baggage rules and policy, a guest can carry-on a maximum of 15 kg of baggage. If the weight of check-in baggage is more than that, the passenger will have to pay extra for every 5 kg of baggage at the airport baggage check-in counter. Travellers can also look up Air Asia's baggage policy, AirAsia Flight Status and AirAsia Fares on its official site. AirAsia online booking of tickets can be done on the official site as well.

Routes and Destinations of AirAsia

AirAsia operates international flights to 25 countries and 78 destinations. The airline operates more than 400 daily flights across 142 routes. Air Asia has flights connecting People's Republic of China, Japan, Laos, Myanmar, Brunei, Cambodia, Singapore, Sri Lanka, Australia, Kuala Lumpur, South Korea, Vietnam, Malaysia, Thailand, Indonesia, Philippines, Nepal and Taiwan. Singapore to Bangkok, Kuala Lumpur to Singapore and Singapore to Kuala Lumpur are popular AirAsia flight routes among travellers.

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