Bus which was expected to depart at 6:00 am departed at 8:00 am. We were made to wait in the bus stand with no information on departure of bus. Added to this, bus quality was not up to the mark. Thanks to the delay, we got caught in the mess and traffic jam that is Bangalore- Mysore Highway and Reached Mysore at 2:30 pm a good 2 1/2 hours behind schedule. We had to skip lunch since the crew wanted to make up time. Ultimately, we had our lunch at a place closer to Ooty. In all this, we will be failing if we do not mention the exemplary behaviour of staff both the driver and conductor. They took us safely in the difficult driving conditions despite the bus being not in very good shape. They are our real heoroes. Only collects money but does not care for any one.